What is the best form of contact?
Email & text are the fastest forms of contact. You can expect a response within 1 business day, but I aim to respond within the same day.
If you prefer phone calls, please leave a voicemail. Unfortunately, phone spammers have located my number and it is difficult to determine real calls from spam calls.
Is this a real company? How is my payment information secured?
Top Notch Tack is real! No scammers here! Feel free to email or message us on Facebook.
All payment information is processed through Paypal, even if you select the "Pay By Card" option. I never see your card information.
Since all payments are processed through Paypal's Goods & Services option, you always have the option of submitting a dispute. But, I am happy to report that this option has never been needed.
Can discount codes be applied to all items?
No, there are some items that cannot be discounted.
Sale Items or Reduced Price items do not qualify for discount codes.
How long do refunds take?
We process refunds as quickly as possible. If you would like to cancel your order, refunds are processed within 1 day of receiving your email.
If you have returned an item, refunds are processed within 1-2 days of receiving the returned items.
Karrie's list of preferred fabric:
These are all made out of comfortable & stretchy material. They don't tighten around your knees (which is my biggest concern with breeches). I can easily wear these all day and many of breathable, which makes them perfect for summer riding.
* 60% Cotton, 31% Polyamide, 9% Elastan
* 60% Cotton, 32% Polyamide, 8% Elastan
* 79% Polymade, 15% Polyester, 5% Spandex
* 93% nylon, 7% elastane
* 95% Cotton, 5% Elastane/Lyrca -- These are typically the jean material. There is some stretch but not as much as the above fabrics.
To be updated with more information shortly
Which Brands Do You Personally Like?
I prefer to order bridles, girths, reins, stirrups, and any other leather item from Kavalkade
Different Product Line Quality
The Cavalli Puri (CP), Cavallino Marino (CM) and Lauria Garrelli (LG) lines are my preferred lines for quality apparel.
These lines tend to have more breathable, stretchy materials that allow for ultimate comfort, especially for those who ride many horses a day.